Privacy Policy

Last updated: March 1, 2025

FreeMake Video Downloader ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website and services at freemakevideodownloader.com.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide when:

  • Submitting a contact form (name, email, message)
  • Reporting a bug or requesting a feature

Automatically Collected Information

Like most websites, we may automatically collect certain technical information when you visit our site, including:

  • IP address (used for rate limiting and abuse prevention only)
  • Browser type and version
  • Operating system
  • Pages visited and time spent (via anonymized analytics)
  • Referring website

Video URLs

When you submit a video URL for processing, that URL is temporarily processed in memory to fetch download information. We do not store video URLs, download history, or the content of videos processed through our service.

2. How We Use Your Information

We use the information we collect to:

  • Operate and improve the FreeMake Video Downloader service
  • Respond to support requests and contact form submissions
  • Prevent abuse, spam, and rate-limit excessive automated usage
  • Analyze aggregate, anonymized usage patterns to improve our service
  • Comply with legal obligations

3. Cookies

We use minimal, functional cookies only. These include:

  • Session cookies: Used for rate limiting on the download API (expires when you close your browser)
  • Analytics cookies: Anonymized usage statistics (no personal identification)

We do not use advertising cookies, tracking pixels, or sell your browsing behavior to third parties.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers: Hosting and infrastructure providers who process data on our behalf under strict confidentiality agreements
  • Legal requirements: If required by applicable law, court order, or governmental authority
  • Protection of rights: To protect the rights, property, or safety of FreeMake Video Downloader, our users, or the public

5. Data Retention

We retain contact form submissions for up to 12 months to provide support. Server logs are retained for up to 30 days for security purposes. Video URLs processed through our tool are not stored beyond the immediate processing session.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access personal data we hold about you
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to data portability
  • Right to withdraw consent

To exercise any of these rights, contact us at privacy@freemakevideodownloader.com.

7. Children's Privacy

FreeMake Video Downloader is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

8. Security

We implement industry-standard security measures to protect information in our custody. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: